Shipping & returns

Simple shipping rules, simple return shipping rules

There is an inexpensive standard flat rate, a flat rate for medium-sized items and a freight flat rate.
The forwarding rate therefore represents the expected Maximum amount .

Please add items to the shopping cart to see how much the freight is. no registration is required to display the freight costs.



Returns

Please send us an informal message, freight forwarding goods will be picked up, parcel goods will be returned to the return address. The official wording can be found in the legal cancellation form below.

Cancellation Policy & amp; Withdrawal form
Consumers have a right of withdrawal according to the following stipulation, whereby consumer is every natural person who concludes a legal transaction for purposes that can mainly be attributed neither to their commercial nor their independent professional activity:
A. Cancellation policy
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us a clear statement (e.g. a letter sent by post) to us (Plus Garten, Crailsheimer Weg 17, 71640 Ludwigsburg, Germany, email: info (at) plus-garten.de) or email) of your decision to cancel this contract. You can use the attached revocation form, which is not mandatory, however.
To meet the revocation deadline, it is sufficient for you to send your communication regarding your exercise of the right of revocation before the expiry of the revocation period.

Consequences of cancellation
If you cancel this contract, we will have all payments that we have received from you, including delivery costs (except for the additional costs that result from the fact that You have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have the goods immediately and in any case to be returned or handed over to us at the latest within fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. The direct costs of the return are estimated for such goods, which due to their nature cannot be returned to us in the normal way by mail (freight forwarding goods), for each such goods at a maximum of about 99.00 euros.
You have to pay for any Loss of value of the goods only occurs if this loss of value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.